HDI is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
High-Tech Service Providers: Companies and consumers differ dramatically in their impressions about service. Are you on the same page with your customers?
In this first installment of a three-part series on customer service in the technology industry, we draw on three comprehensive Accenture surveys to explore the extent of the customer service challenge facing high-tech providers by illustrating the disparity between the views of customers and the perspectives of business executives. The results should be eye-opening for any executive concerned with growing a high-tech business.
Offered Free by: Accenture
See All Resources from: Accenture
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.